Jess
Jess

My creative playground

I explore bold ideas through creative work that drives innovation and lifelong learning.

Role
TIMEline
TEAM
UI/UX Designer
2021 - Present
Varies
01
Problem

Users struggled to trust and understand estimated treatment costs, leading to confusion and hesitancy in decision-making.

02
Solution

Creating a transparent, easy-to-understand cost estimation tool to build trust and reduce unexpected charges.

03
Impact

1. Increased member trust
2. Fewer billing disputes
3. 18% fewer CSR calls
4. Higher adoption across Delta Dental tenants

Roots

"Roots" is a prebiotic soda brand that celebrates cultural representation and diversity. Rooted in the belief that everyone deserves to see themselves reflected in the products they consume, Roots aims to amplify black art and culture through its unique and flavorful beverages.

Inara

I worked at Inara as a contract designer, where I helped reimagine their core user flows and modernize the UI for their ebook platform. My focus was on creating a more intuitive reading experience and streamlining content discovery for users.

Current Site

Art Hive

Solo 4 week project completed for my portfolio. When I first moved to New York City and then to Seattle, I was eager to discover painting classes available at local studios and colleges. However, I had to resort to platforms like Yelp, TikTok, and Google to locate suitable options. What if there was a centralized app for it?

Prototype

Quest

Inspired by my love for travel and a desire to uncover authentic experiences beyond tourist hotspots in Spain, this app connects travelers with locals sharing hidden gems. It's a two-sided marketplace where locals showcase their favorite spots, aiming to attract tourism while preserving the authenticity of these locations. My vision for the future involves integrating language support for smoother communication between travelers and locals.

Prototype

Plump

A juicy lip balm rebrand.

Expanded Image